Terms & Conditions

As a registered attendee or participant (“you”) in Exchange (the “Event”), you agree to these terms and conditions (collectively, the “Agreement”) with Exchange LLC. If you are completing the registration on behalf of another individual, you warrant that you have made the attendee or participant aware of this Agreement and that he or she has accepted these terms and conditions.


Cancellation/Refund Policy

Our cancellation policy is simple: You can cancel your registration up to 30 days before the conference and we’ll give you a full refund, no questions asked. Here are the legal specifics: You can cancel your registration online via the event registration confirmation page or in writing via email to [email protected] by January 14, 2024. Cancellations after January 14, 2024 are nonrefundable.


We all know things can change at a moment’s notice. Exchange reserves the right to change any and all aspects of the Event, including but not limited to, themes, content, program, speakers, moderators, venue and times. This does not entitle you to a refund inside of 30 days.

Force Majeure

Force majeure is a fancy phrase that means “act of God.” In this case, the “force majeure” clause means that, if there is a natural disaster (fire, flood, hurricane, war, pandemic, etc.), and we have to cancel the event, we will refund your registration fee, but we aren’t liable for your other costs (travel, etc.).

Media & Content

Cameras are everywhere today. By attending the conference, you grant Exchange the right to record, film, photograph and/or capture your likeness. We reserve the right to distribute, broadcast, use or otherwise share those images, without any approval from or any payment to you.

Limited Liability

Our lawyers make us put this in:

To the fullest extent permitted by the applicable law, Exchange excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss, any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss, suffered by you howsoever arising. If Exchange is liable to you for any reason, Exchange’s total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Exchange.

Privacy Policy

Your privacy matters to us. You can check out our privacy policy here.

Code of Conduct

“Don’t Be a Jerk” Clause: Exchange reserves the right to remove or deny admission to anyone at any time for any reason.

Also, attendees are required to wear their badges at all times. Our security guards will deny you entry if you don’t have your badge. They’ll do it nicely, but they will be firm. No exceptions.

Wheel of Impact

Future Proof’s Wheel of Impact promotes the power of giving in a fun, dynamic and social way. With a donation of any size, attendees can have the ability to spin the wheel, determining where the donation will go and how it will be used. Land on the “mystery” selection and have a chance to win items, trips and other experiences.

Health Is Wealth Center

Physical and mental health is the cornerstone of any successful long-term wealth plan. But for years, our industry has prioritized work over health, leading to unhealthy lifestyles and employee burnout. The Health Is Wealth Center provides a warm and relaxed setting, allowing attendees to come in and recharge, grab a drink from the juice bar and eat healthy snacks. The space will also be home to daily group yoga and fitness classes as well as meditation sessions.

Future Proof Creator Corner

rhe Creator Corner is built to support creators, creatives and brands. It’s equipped with a podcast recording studio and first-of-its-kind Collab Lab. The podcast area will afford attendees the ability to record podcast sessions and will feature podcast consultants helping to answer questions of both existing podcast hosts and aspiring creators. The Collab Lab is where asset managers and fintech companies collaborate with leading and emerging finance influencers. Looking for engaging content built for the modern financial professional or investor? We offer high quality video and audio production for all your creative needs.

Future Proof Live

Future Proof Live is our full-production broadcast studio strategically placed at the heart of the Boardwalk. Our very own Future Proof anchors will provide all-day commentary featuring casual speakers and celebrity interviews as well as unexpected guest appearances. Future Proof Live extends our one-of-a-kind experience to a larger audience virtually.


Technology is embedded in everything we do. So, why should a conference be any different? Exchange has invested in the next generation of networking apps, allowing you to connect, interact and share your experiences, before, after and on site at Exchange. Build lasting relationships and connections to empower your business.

NYSE TV Studio

Get the latest ETF industry update at Exchange! With 100+ industry leaders and innovators, there’s no shortage of amazing ideas going around. Add another 100+ thought leaders on top of that, and you have a content bonanza. Stop by and watch as the NYSE brings our TV studio to life.


No trip to South Florida is complete without a visit to the world-famous cabanas of the Fontainebleau. Connect and host your peers, clients and colleagues in a more relaxed environment as you step outside to take in the fresh air, reenergize and get business done.

Immersive Experiences

People want to fall in love with your brand, they want to understand it, experience it. Exchange welcomes 100+ sponsors with interactive booths to bring you closer to the ETF industry, leaving you better educated and prepared for the road ahead.

Podcast Booth

Podcasts are taking over the world, but how do you get started? At Exchange, we bring the experts to you. Book a time slot to learn more about how you can get your podcast off the ground. Already have a podcast? Book a time slot and invite a guest or two, and record a podcast live from Exchange.

Marketplace Tours

Large exhibit halls can be intimidating, with what feels like countless aisles of booths, making it difficult to know where to start. Exchange introduces our Marketplace guided tours. Join our expert guides as they highlight the most innovative companies driving meaningful change in the ETF industry.

Wednesday Night Reception

TUESDAY Night Reception

The team at Exchange is hard at work putting together a truly unique Miami experience. Stay Tuned for more details.

Mission Miami


Miami is vibrant and full of life, art and food that is truly unique to this wonderful city. Take advantage of being out of the cold and soak up all that Miami has to offer. Not sure what to do? Check in with us and we’ll let you know what’s happening and where you should be going.

Night Welcome Reception


Exchange kicks off our networking with a welcome reception just feet from the Atlantic Ocean. Enjoy amazing cocktails, little bites and the warm air as you reconnect with peers and industry colleagues after more than two years of being apart. Stay tuned for more details